Customer Reviews

We pride ourselves on our customer service, and there’s no better reward than all of these kind words!

Customer Reviews

What with all the different flooring companies out there, sometimes it can be hard to know who to go with. After all, you want to make sure that you get the very best flooring for the very best price.

We could tell you all about our incredible services, or we could let our satisfied customers speak for us. Have a look below at all of the customer reviews we’ve been given via independent review websites - Trustpilot, Google Certified Shop and Review Centre.

 

Read our latest reviews from Trustpilot below:

 

Excellent supplier but poor courier service

5 stars

Excellent customer service when ordering my Junkers flooring. Courier service let the experience down badly by sending 27 packs of oak flooring with one lady driver! Thankfully it was the summer holidays and my son lifted each individual pack with the driver! Very poor . Flooring Supplies.co.uk were great to deal with but should perhaps give feed back to Junckers about their poor courier service

The service was very good ,the order …

5 stars

The service was very good ,the order placed over the phone person was knowledgeable ,it arrived a few days later but may have been sooner as it was a day I suggested and within 10 minutes of the earliest time ,although can't review product as not fitted until next week ,but have fitted same product in another room so not expecting any issue .

Camaro luxury vinyl flooring.

5 stars

I bought camaro luxy vinyl click flooring from flooring supplies. Great people to deal with and was easy to fit and looks great.

The flooring is excellent quality

5 stars

The flooring is excellent quality, and was delivered on time at relatively short notice. Very easy to install for a complete novice like myself who had never done anything like this before, achieved a very good finish with very little wastage.

Good product

4 stars

Good product, delivery a bit slow

Couldn't have been more helpful

5 stars

Couldn't have been more helpful

I have just had a new floor laid in my …

5 stars

I have just had a new floor laid in my lounge with engineered wood purchased from Flooring Supplies.<br /><br />I spent months ordering samples from various suppliers to find a floor I liked, but eventually settled with Natura 20mm Oak Ironbark Drift Engineered Wood Flooring from FS.<br /><br />Initial contact was via email and I received a phone call back within 5 minutes. The person dealing with the call was very helpful and answered all my questions.<br /><br />The flooring was delivered on the day I requested., in mint condition.<br /><br />My carpenter, who laid the floor, commented on the excellent quality of it and I am delighted with the colour and the end result.<br /><br />I thoroughly recommend this company.

Absolutely no hesitation to recommend …

5 stars

Absolutely no hesitation to recommend Flooring Supplies.co.uk.<br />Easy ordering process,well informed about delivery.

easy to order

5 stars

easy to order, size guide helped a lot. Delivered on time and as expected by a polite and helpful driver. No damaged boards which was excellent as we only had a few spare. Looks lovely down, good quality and well worth getting the gold underlay as it feels very comfortable underfoot.

1st class service and amazing flooring

5 stars

1st class service and amazing flooring, it has transformed the downstairs of our house.

Excellent service !

5 stars

Excellent service both by staff at flooring supplies ( Wafa - Edmonton branch) all emails were followed up and advice given was excellent. Karndean fitters recommended (Luke) were punctual, diligent and extremely hardworking would use them again for the rest of house !! I love the floor fitted. Thank you for your service.

Good quality products at competitive …

5 stars

Good quality products at competitive prices. Fast delivery too. Great stuff!

Received a fantastic service …

5 stars

Received a fantastic service including advice on best laminate flooring to buy, underlay etc. Plus I was recommended an excellent flooring layer. Job well well done. Vvv pleased.

Good communication

5 stars

Good communication, quick delivery. Cheers

Laminate flooring.

5 stars

Good price, good service, good delivery. Would recommend.

Great value

5 stars

Great value, lovely products

First class

5 stars

First class - delivered on time, flooring in excellent condition and is beautiful on our floor

Helpful

5 stars

Helpful, did exactly what they said they would do and product as described with quick delivery. Zero problems.

Dan was very helpful and advised what …

5 stars

Dan was very helpful and advised what we required, got back to me when he sid he would and delivered at a time that suited me. the delivery driver was also very helpful. i would definitely use this company again, great efficient service what more can you ask for ? oh yes great price too

Great service

5 stars

Great service, friendly staff with a good telephone manner. Good price too.


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