Customer Reviews

We pride ourselves on our customer service, and there’s no better reward than all of these kind words!

Customer Reviews

What with all the different flooring companies out there, sometimes it can be hard to know who to go with. After all, you want to make sure that you get the very best flooring for the very best price.

We could tell you all about our incredible services, or we could let our satisfied customers speak for us. Have a look below at all of the customer reviews we’ve been given via independent review websites - Trustpilot, Google Certified Shop and Review Centre.

 

Read our latest reviews from Trustpilot below:

 

Quickstep flooring purchase

5 stars

Good product, good website, good service. Arrived on time. Helpful delivery driver.

York stone click vanilla flooring.

5 stars

From ordering to receiving my order was a first class service. Really pleased with flooring. Great value. Cathy nugent

laminate flooring

5 stars

Excellent service delivered on time and stored it in garage for me

excellent

5 stars

Everything I wanted in one place. Rich, in the store, (store or area manager ?) was a great help. Quality goods. Recommended.

Top quality

5 stars

first time to use Flooring Supplies and was very impressed with the quality of the flooring, the price was excellent and it looks great, would recommend Flooring Supplies to any one looking to buy flooring and I will definitely be buying from them again, the help and communication was second to non Many thanks.

A transaction made with ease and great customer service...

5 stars

I wanted to thank your sales person Jermane Hutchinson for his help and pleasant manner in dealing with my enquiry prior to my purchase of Creo Virginia Oak Natural CR3182 Laminate Flooring.Jermane returned my call within the time he had stated and also offered me a discount on my accessories which made a huge difference to my overall total keeping my expenditure within budget.The overall look of the floor is fantastic, the process of laying the floor is slow because I am doing it by myself, however my three children love the new look of their refurbished home thus far. I did forget to add the 10% and will need to purchase approx 2-3 boxes but that was my fault!I have had two enquiries as to where I purchased the flooring and I have directed them to Jermane! who knows I may go into business!So thank you Jermane for making the purchase a pleasant one and good luck in your new career.

Great customer service

5 stars

Found transaction went through very smoothly and customer service answered all my concerns.

happy chappy

5 stars

very happy with the result of the flooring looks greateasy to lay and would recommend this product !

Very good product and efficient after sales service.

5 stars

The product was everything that we wanted. Part of the delivery was damaged om arrival but the help and support from the after sales team was excellent.

Flooring supplies was brilliant.

5 stars

We recently brought our beautiful wooden floor from flooring supplies. I can not recommend them more highly. Everyone we dealt with was professional, helpful, friendly and informative. Our key salesman Danilo was excellent, going above and beyond to advise and support us with any decisions we had to make. The floor man Tom who fitted our floor was also fantastic and we would definitely recommend him too. 10 /10 flooring supplies thank you.

Great service

5 stars

Helpful and efficient service. Kept me informed on delivery dates when there was a delay. Would recommend.

feeback from recent purchase of flooring

5 stars

I purchased flooring from Floor supplies, I received a phone call the day after confirming my order and the proposed day of delivery. I received my delivery on the day agreed. wood was in perfect condition , my floor is laid and looks great

Wide range of flooring products

5 stars

I was pleased that Flooring Supplies had a significantly wider range of products compared to other suppliers. I easily navigated to find what I needed. Delivery followed promptly. The company sought information on delivery location at order. This was a good Idea as most drivers have problems.

Great service; good prices, great product - everything arrived as promised

5 stars

Great service - everything arrived swiftly and when it was promised. Prices were great (as cheap as a trade price we had from another supplier). Really pleased - would recommend!

All good- order to delivery

5 stars

Title says it all. Price reasonable, easy to order, delivered as promised.

Fabulous flooring, cosmic customer service!

5 stars

Very easy to order. Order checked and confirmed before processing. Deliverd on time by a very friendly courier. The flooring looks great and according to my builder was easy to fit and looks great for years.

quick step laminate floorin

5 stars

the flooring is very good quality and after a little practice it is very easy to lay.I am seriously thinking of using elsewhere in my house. Would absolutely recommend. Sandra Staffordshire

Excellent all round service and product

5 stars

Good Customer service and advice. Delivery was smooth.

Engineered oak flooring

5 stars

Excellent price and service

Absolutely highest quality service

5 stars

I would really like to recommend Flooring Supplies to anyone that considers buying any kinds of flooring. Not only are the pricing and the quality of product highly competitive but also the customer service amongst many other aspects are absolutely wonderful and faultless.As soon as I ordered it I received a phone call from the company's customer service reassuring me that my order will be with me within 5 days. I was then offered a day of delivery to choose and over the next few days up until the delivery took place I was constantly being informed about the progress of my order. To be honest, it's a rarity in these days. Moreover, when my flooring arrived, it was really well and carefully packaged. I cannot find words to praise you guys for the way you deal with the customers all the way through.Soon I will be ready to install a laminated flooring upstairs and I can't wait to do the business with you again. Thanks a lot, much obliged!!!Sebastian


Advice centre
×