Customer Reviews

We pride ourselves on our customer service, and there’s no better reward than all of these kind words!

Customer Reviews

What with all the different flooring companies out there, sometimes it can be hard to know who to go with. After all, you want to make sure that you get the very best flooring for the very best price.

We could tell you all about our incredible services, or we could let our satisfied customers speak for us. Have a look below at all of the customer reviews we’ve been given via independent review websites - Trustpilot, Google Certified Shop and Review Centre.

 

Read our latest reviews from Trustpilot below:

 

Very helpfull

5 stars

The person I talked to was called Jorell and arranged for a specific window of delivery.This was due to my dad being in the ICU unit and my being unable to be around all day.Thanks for arranging a 9 to 12 slot.Also Odel at Edmonton is a very polite and excellent salesperson.also

Excellent delivery service

4 stars

My delivery came when expected and the nice delivery driver brought it into the house even though the delivery was to be curbside only. They were well packed and arrived in good condition.<br />My floor was as described. I had read that some people had received warped boards but I only had 1 warped board out of 6 packs. There was also very little waste, the boards cut well.

Rustic Oak, parquet flooring

5 stars

Outstanding product. Outstanding customer and ordering service. Outstanding delivery.Would not hesitate to use Flooring Supplies again - And would undoubtedly recommend.

Oak flooring

5 stars

A pleasure to do business with,time and date of arrival was first class,and very competitive on prices. Glad we chose them.

excellent product and service

5 stars

Having lived with our engineered oak floor for a few weeks now I can honestly say I could not be happier with the product.Also the pleasant service and helpful advice I recieved was excellent. I would definitely recommend FlooringSupplies.co.uk to anyone.

I had all the help I needed when ch

5 stars

I had all the help I needed when choosing and purchasing my new floor, couldn't have been happier with the service from all the members of staff involved and now that I have laid the floor it looks amazing. I would definately recommend flooring supplies to anyone looking for a new floor.

Great flooring and brilliant service

5 stars

The flooring is brilliant and looks great and works very well as an alternative to laminate on an uneven surface. I would recommend using this company again as the flooring was actually delivered a day earlier than originally projected. Great service.

5 Stars

5 stars

Good service,nice price and fast delivery.

Nice flooring

5 stars

Delivery was fine and the flooring was just what I wanted, at a good price. Thank you.

Brilliant service and product.

5 stars

I was amazed that our delivery arrived bang on time, especially as there were three major road incidents, causing upto 9 hour queues on the motorway leading to us that morning. But, the delivery man took a detour and it still arrived ! The flooring we chose was Quickstep Arte Versailles and Perspective Homage Oak. We couldn't believe how solid it was and how easy to fit. We will be needing more flooring at some point and will not hesitate ordering from this company again as they were very professional and polite. Thrilled customers

Excellent company

5 stars

This is the second review I have submitted for this excellent companyThey deliver on their promises and high quality goods

Flooring

5 stars

I ordered on line and ordered the wrong depth of laminate flooring. I phoned and changed the order. The matter was dealt with promptly and efficiently. The Flooring came on the designated day and time. The flooring was well wrapped and undamaged. The flooring itself looks very well , and robust to withstand heavy traffic

Good Service

5 stars

I was really pleased with the service that I received from Flooring Supplies, the staff were really helpful when I phoned to confirm the order and delivery.

Quick, easy, reliable.

5 stars

We requested some samples of a few floors which were delivered very quickly as were easily identified by the attatched labels. Ordering the floor was easy and very quick (the offer for underlay was useful too). Delivery was organised quickly and we were kept up to date the whole way. On delivery day the flooring was in perfect condition. Wouldn't hesitate to shop here again.

Fantastic flooring

5 stars

So easy to put down and looks so good.

good service

5 stars

Good service from the 2 guys in the Norwich branch,would use again-AAAAA

Great service

5 stars

Great service quick delivery

Excellent service and dealt with in a very helpful, professional and friendly manner

5 stars

Excellent service and dealt with in a very helpful, professional and friendly manner. Great service would definitely use again and no hesitation to recommend to others

Great customer service

5 stars

Have ordered twice now from flooring supplies. Have received calls to confirm the order, fast delivery and extremely fast delivery and a courtesy call apology for an item that was missed from the order. I would definitely order again.

Quick delivery and quality product....... G

5 stars

Quick and quality


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