Customer Reviews

We pride ourselves on our customer service, and there’s no better reward than all of these kind words!

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9.1 on TrustPilot

2861 reviews
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Free Samples

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Customer Reviews

What with all the different flooring companies out there, sometimes it can be hard to know who to go with. After all, you want to make sure that you get the very best flooring for the very best price.

We could tell you all about our incredible services, or we could let our satisfied customers speak for us. Have a look below at all of the customer reviews we’ve been given via independent review websites - Trustpilot, Google Certified Shop and Review Centre.

 

Read our latest reviews from Trustpilot below:

 

Great value all arrived as agreed

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Great value all arrived as agreed, good back office telephone support from Daniel. Deffo buy this product again. We went for Wexford Satin lacquered, only a 2-3mm for sons bedroom. Great for low tread areas. Very happy.

Great look and good service

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Easy to order, on line help to calculate correct quantity. Delivered on time and looks fabulous.

Delivery was on time no hassle

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Delivery was on time no hassle

Great product

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Great looking product, delivered on time; the 5-in-1 edges for steps etc are particularly clever, with a great finish. Will buy again.

Quick step slate effect laminate floor

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Ordered on line - easy
Called by floor supplies to confirm delivery. Delivery on time. Driver very helpful.
The flooring installed by experienced laminate installer. It looks superb.

Excellent service and product

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Had a great experience with these guys. Great product and good value. Service was the best I’ve had from a supplier for a long time. Lee Jordan was an absolute star. Super helpful, non pushy, very informative. He was new but I’d have said he’d been working there for years. Knew exactly what he was doing. Was a major reason I purchased from here. Would definitely recommend and use again.

Great product and fast delivery

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Great product and fast delivery. Driver was really helpful.

Love our Engineered wood flooring.

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Great customer service, wasn’t pushy and had so much choice of flooring. We are very happy with our engineered wood flooring.

Great quality at a reasonable price

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Very happy with my purchase of flooring. looks great and great quality at a reasonable price. The company were very professional and helpful when I needed help.

Excellent

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From start to finish our experience of dealing with Flooring Supplies was excellent. We dealt with Steven who was very professional and dealt with our request very quickly and efficiently. The flooring we bought is excellent quality at a competitive price and was delivered as scheduled by a company who were also excellent.

Excellent value and service cheers

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Excellent value and service cheers

Lovely floor

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Lovely floor! Excellent value for money! Very fast delivery!
I will use this company again.

Great products and service

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Great products and service. We have used this company for many years and they are our preferred floor supplier. Their products are of a very high quality; we have used them in some of our high-end projects and our clients have been very satisfied. Their customer service team are great, in particular Michael Barnes who is always prompt to help me with my orders and offers great advice without any sales pressure.

The Best Flooring we have ever had.

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We found Flooring supplies online as a result of some awful service at a major DIY store, who either didn't have the stock or could not say when it would be in stock.
We looked at the great range of the Solid wood styles and chose 5 samples and were delighted to receive them in the post 2 days later.
We settled on Natura Solid Oak White Washed which we ordered and arrange delivery. 27 packs arrived complete and in perfect condition. No ruined corners or edges.

Now fitted and enjoying the best flooring we could have found.

Thank you Flooring Supplies

Excellent product and service.

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Excellent product and service.

Excellent service and product.

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Excellent product and service both from flooring supplies and their delivery company. Due to work commitments we had to arrange with the delivery company for the flooring to be delivered to an alternative address Flooring Supplies phoned to check it was us who had arranged this. The clic vinyl has been very easy to lay, looks and feels good. Will be ordering more.

Great service

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Easy to use site, samples sent quickly and once decision made ordering and delivery was excellent

Purchase all done by phone

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Purchase all done by phone. Staff were exceedingly helpful, especially Mark, who was very patient when I was having problems with the internet. Delivery was fast and efficient (note that it is kerb-side delivery only).The delivery driver phoned about fifteen minutes before he reached the address and was very pleasant.

Quick and easy online ordering process

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Quick and easy online ordering process, quick delivery, no problems, would buy from here again.

thank you ...Steven Pound

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Steven Pound branch manager for Thurrock went the extra mile to make sure I got what I needed delivered.


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