Customer Reviews

We pride ourselves on our customer service, and there’s no better reward than all of these kind words!

Customer Reviews

What with all the different flooring companies out there, sometimes it can be hard to know who to go with. After all, you want to make sure that you get the very best flooring for the very best price.

We could tell you all about our incredible services, or we could let our satisfied customers speak for us. Have a look below at all of the customer reviews we’ve been given via independent review websites - Trustpilot, Google Certified Shop and Review Centre.

 

Read our latest reviews from Trustpilot below:

 

Very efficient company and pleased with …

5 stars

Very efficient company and pleased with their service. Absolutely effortless and the goods arrived exactly as promised. Many thanks Flooring Supplies.

Good service highly recommend

5 stars

Good service highly recommend

Excellent product (Ironbark Highlands)

5 stars

Excellent product (Ironbark Highlands), great service and pre-sale advice, brilliant value, delivery on time, return of over-ordered stock accepted without question and payment refunded on the exact day promised. Can't fault anything, unless a tear on the packaging counts! Unreservedly recommended.

Top Supplier!

5 stars

Great service...delivery on time and very competitive pricing..thank you!

Excellent

5 stars

Excellent choice of quality material. Superb and friendly service at the Croydon showroom and over the phone.

Good product prompt delivery reasonable …

5 stars

Good product prompt delivery reasonable price

EXCELLENT SERVICE AND PRODUCT

5 stars

EXCELLENT SERVICE AND PRODUCT. SERVICE WAS PROFESSIONAL FROM ADMIN TO DELIVERY DRIVER. EVERYTHING PACKAGED TO HIGH STANDARD. WOULD HIGHLY RECOMMEND.

Highly recommended!!

5 stars

I would definitely recommend Flooring Supplies.co.uk. Rich, in the store, was very helpful from our first visit, sorted out our sample promptly and followed up on our visit with a polite email asking if he could assist further. He wasn't in any way pushy (which is one of my major bugbears!). I placed our order on the Friday and it was ready to be collected from the Lakeside branch from the following Tuesday. We collected it on Saturday and Rich and Phil were both full of enthusiasm, polite and kindly loaded up the "A Team" van with our order! Thanks to them for such a great service!

Great purchase experience

5 stars

Great purchase experience, Alba Cerenishti being of great help with a wonderful customer attitude.

Great product

5 stars

2nd time we have used flooring supplies and I would use them again and again. Great service including delivery and the product looks great.

Great service and product

5 stars

Great service and product

Fast,efficient,trouble free transanction

5 stars

Fast,efficient,trouble free transanction

A great impression

4 stars

Staff were friendly and helpful as well as proactive. <br />The experience was very positive.

Pergo laminate flooriing

5 stars

My order of Pergo laminate flooring arrived on the arranged day and I would to add that the quality of product is excellent as is the locking structure design.<br />I would use Flooring Supplies again.

Excellent service

4 stars

Excellent service. A short delay as a result of the delivery being sent to the wrong address. I was informed of the delay and received the goods just one day late. I would definitely use this supplier again.

Excellent choice at variety of prices

5 stars

Excellent choice at variety of prices. Delivered quickly. Customer service advisors professional and helpful on the phone.

Very good product

4 stars

Very good product

Really good communication

4 stars

Really good communication; they called me to let me know what was going on. Only hiccup that we had was that my original choice of flooring was not in stock and then, for some reason when I ordered some more samples they took a week to arrive... unlike the floor which was on my doorstep the day after placing the order!

Excellent problem-free service

5 stars

The web-site, service and delivery was bob-on and the finished floor looks great! Only tiny complaint would be the need to confirm the purchase both online and by phone (I use the internet so that I 'don't' have to use the phone). I would definitely use them again.

Ordered from this company twice and …

5 stars

Ordered from this company twice and very pleased with the goods and their customer service.


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