Our Price Match Promise

Best Price. Best Quality. Guaranteed. Price Match Promise

How to submit a claim

To request a Price Match, please contact our team on 01603 3852730 or fill in the form below before placing your order and provide one of the following:

  • A link to the competitor's product page showing the price, including VAT and delivery.
  • A written quotation from the competitor confirming the price, including VAT, delivery cost, and stock availability.

Our team will review your request and respond as soon as possible. If approved, we will match the competitor's price before you complete your purchase!

Terms & Conditions

  1. We match the total cost of the competitor’s offer, including the product price and any applicable delivery charges, to ensure a fair comparison.
  2. The Price Match only applies to products, not services such as samples, installation, or overseas delivery costs.
  3. The competitor’s product must be identical in brand, model, pack size, and specification. It must also be brand new, unused, in stock, sold with the same warranties and guarantees as ours and available for home delivery or collection within 5 days.
  4. We must be able to verify the competitor's price and stock position via a website link or a written quotation.
  5. Karndean products are only eligible for Price Match when purchased from an Authorised Karndean Online Retailer in the UK. This ensures that your Karndean flooring qualifies for the full Karndean Transferable Product Warranty.
  6. Price Match applies per transaction and cannot be extended to future purchases. Orders placed using financing options, buy-now-pay-later schemes, or credit agreements do not qualify.
  7. We only match prices from VAT-registered UK retailers who sell directly to consumers and have a physical presence or verifiable business operations in the UK.  We do not price match against:
  • Unauthorised dealers (according to the manufacturers);
  • online retailers with no physical presence;
  • mail-order-only companies;
  • factory outlets;
  • wholesale-only suppliers;
  • auction websites (e.g., eBay);
  • membership-only clubs;
  • duty-free retailers;
  • market stalls;
  • or liquidation/closing-down sales.

The right to decline a Price Match

Flooring Supplies reserves the right to decline a Price Match request if:

  • The competitor’s offer does not meet our Price Match criteria.
  • We cannot verify the pricing, stock availability, or business legitimacy.
  • The price includes promotional discounts, clearance sales, or temporary price reductions.

We also reserve the right to withdraw or amend this policy at any time without prior notice.

Price Match
Promise

Get the flooring you love at the best possible price. If you find it cheaper elsewhere, the price is matched—so you can invest with confidence.

Premium Quality
Designed to Last 

Choose from industry-leading brands that meet the highest standards in craftsmanship, durability, and design—perfect for elevating your space.

Expert Support
at Every Step 

Whether you're designing your dream home or tackling a renovation, flooring specialists are on hand to guide you through every choice.

Fast & Reliable
Delivery

Your flooring is ready when you are, with quick, hassle-free delivery that keeps your project on track.

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