Flooring blog & Flooring news - flooringsupplies.co.uk

A pack of flooring got damaged during delivery - what do I do?

by stewart barnes 11. December 2009 10:21

Poor handling is more often the case of damage to your flooring. This damage, depending on the severity, in most cases may not delay or affect your installation. The reason for this is that when you install your flooring you have to cut some of the laminate flooring boards to fit into your desired space. The boards that you can choose for these cuts could be the boards with the impact damage on them. Therefore the waste from these cuts can be where the damage is located. To explain better please see image below.

When inspecting your floor it may also be important to check whether or not the surface is damaged. If you receive a product with just joint system damage – the good news is your flooring is 100% fine. The joint systems we promote (both laminate and engineered flooring) can work to 100% efficiency with more than 40%/50% of the jointing system missing. Therefore, just clean the joint as best you can and you are fine to install the floor and expect the flooring to remain structurally sound for many years to come.

There are very good reasons to consider using these damaged boards as part of the waste factor. The most important being the environmental factor. Wasting timber goes against our environmental policies as we pride ourselves on the supporting well managed forests that do not waste precious materials. Most factories we align ourselves with operate under a 100% recyclable policy.

 Rest assured, if you purchase from us and have a problem with your delivery please call us on 0871 250 1066 in the first instance, we will be happy to help you resolve your issue as swiftly and professionally as possible. 

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flooringsupplies.co.uk are completely dedicated to your total satisfaction. We have traded for over 25 years, supplying the trade, builders and architects as well as domestic end-users. In fact, our client base covers anyone requiring flooring materials at the right price, supported by a personal, reliable service.

Over 10 years online trading has established us as the UK's leading flooring suppliers. Flooring in our family goes right back to 1935 and we like to pride ourselves on having a vast range of knowledge and experience when it comes to assisting our customers.