Advice Centre

Answers to your questions & tips for the finding the right floor for you

Privacy and security policy

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes. We may contact you occasionally via email with offers and information that may be of interest to you, but you may unsubscribe from this service at any time by following the instructions within the email. All information gathered including any information given at the time of ordering is collected lawfully and in accordance with the Data Protection Act 1998. If you have a query regarding privacy, please contact us

Security

We realise how important it is to securely store any information that you provide. Therefore we maintain the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.

How we use cookies

We use cookies to keep your basket up to date when purchasing items on our site. Once you have completed a sale the cookie is deleted. No personal data is held in the cookies, it is just a reference number to identify the items you have in your basket.

We also use cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to adapt it to our customers’ needs.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. Our cookies do not give us access to your computer or any information about you.

By continuing to use our website you are indicating your acceptance of the use of cookies as described above. If you do not agree with this policy please disable or restrict the use of cookies in your browser before continuing to use our site. Instructions on how to disable cookies are specific to the browser type you are using but can usually be found on the browser manufacturer’s website.

The First Name in Flooring

We’ve supplied over 100 million pounds worth of floors during our 18 years online, and we’ve picked up a thing or two from serving over 1.5 million satisfied customers. In fact, our history goes all the way back to 1935 (that’s 80 years!) and all of the expertise we’ve picked up along the way go straight into our products, our passion and ultimately, your floor. If you’d like to know a little more, then click below.

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What our customers say...

Great service

"Very pleased with the service that was provided helpful staff and prompt delivery, overall will use again without a doubt."

Excellent in every way

"I've used flooring supplies several times and feel the service I got was excellent every time."

We have a rating of
9.2 out of 10 on trust pilot

We’ve had over 1,000 reviews on Trust Pilot, earning us an overall rating of 9.2/10. We don’t like to brag or anything, but we think that’s pretty special

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