Live assist

To use this service you will need the Flash 6 Player installed on your machine. You can download it easily and quickly from here. We can tell you if you already have the Player installed by clicking here, this will launch a new browser window and run a quick test. You can chat live with one of our assistants. If your computer has a microphone and/or camera attached then our assistants will also be able to see and hear you. You can disable this feature if you wish and simply use the text chat.

Step OneMake sure you have the latest Flash Player installed

Step TwoWait for a representative to connect you

If your computer has a microphone and/or camera attached then our assistants will also be able to see and hear you. You can disable this feature if you wish and simply use the text chat.

 

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