Advice Centre

Answers to your questions & tips for the finding the right floor for you

Engineered Wood Flooring Guide

Is engineered flooring real wood? Yes it is, engineered wood flooring consists of layered tiers of real wood pressed together. The real wood surface veneer layer is available in many different designs and finishes, and is also available in many different thicknesses ranging from 0.5mm up to 6mm. A typical veneer being 3.6mm which can be sanded 4/5 times.

During the manufacturing process, the layers of real timber run in different directions meaning it is more dimensionally stable than solid wood, but identical to solid wooden flooring in appearance.

Engineered wood flooring is perfect for those areas of the house where solid wood flooring may not be suitable, such as basements, conservatories or over under-floor heating.

Installation is also easy thanks to the click systems available, the planks just click together with no need for glue, nails etc. Engineered flooring is ideal for use in all rooms of the home or office.

Example of engineered flooring layers

Simple engineered flooring frequently asked questions

  • Is engineered flooring water resistant?

  • Engineered floor surfaces are resistant to spillages however water may seep between the boards, and if left for a long period of time could get under the finish and discolour the wood.
  • Is engineered flooring scratch resistant?

  • Engineered floors are resistant to scratches due to the tough finish applied. This means that everyday wear and tear should not be apparent on your new floor. Some damage like deep scratches from heavy furniture may occur, these can be repaired using a repair kit.
  • Do you offer samples of engineered wood flooring?

  • Yes, you can order samples and brochures online, visit our range of engineered wood flooring to choose which samples you require.
  • Is my engineered floor guaranteed?

  • All our engineered floors come with a warranty, for more information on these please take a look at the product specifications on the floor you like.
  • Is engineered flooring cold underfoot?

  • Engineered flooring is warm to the touch unlike ceramic or natural stone floors which can also become really cold in winter months. Engineered floors will take on the ambient heat within the room.
  • Is engineered flooring noisy underfoot?

  • Engineered floors will be slightly noisier than a carpet, however you can keep any noise to a minimum by puchasing sound-proofing underlay to go underneath. They do not produce a noise that is untolerable at all.
  • Is engineered flooring suitable for people with allergies?

  • Due to the closed joints between the boards, there's nowhere for dust to accumulate. Dust mites and other allergy-causing organisms cannot survive on clean floors and this will help you protect your home from allergens. This is extremely important for people suffering from as asthma or dust allergies.
  • Is engineered flooring environmentally friendly?

  • Engineered flooring is produced using ethical forestry practices, making it environmentally friendly. Manufacturers are aware of the obligations of being sustainable, and recycling waste products to protect the environment.<

Fitting information

  • Where can I install engineered flooring?

  • Engineered flooring can be installed in almost any situation. It is ok to use in kitchens as they are moisture resistant, although we recommend any spillages are wiped up immediately in case somebody slips.
  • Can I install engineered flooring over underfloor heating?

  • Yes, engineered flooring is suitable for use on under floor heating. More information can be found regarding wood over underfloor heating is available here.
  • Can I install engineered flooring in a commercial area?

  • Yes, all of our engineered floors are suitable for installation in both residential and commercial areas and offer warranties to suit each situation.
  • Can I lay engineered flooring outside?

  • No, it is not recommended for outdoor use.
  • Can I lay the floor myself?

  • Yes, these floors are designed for the DIY market. Full information on how to install your engineered floor can be found in our advice section. If you prefer to have a professional install your floor, take a look at our installation service.
  • Is there anything I need to do before my floor is laid?

  • You need to ensure your goods are acclimatised before installation. Keep the materials within the property for a minimum of 24 hours before installation. You need a constant temperature between 18C-26C which will need to be maintained throughout the installation and for at least 24hrs after installation.
  • Do you need to leave an expansion gap when fitting engineered flooring?

  • Yes, a 10mm expansion gap will be required. This is to allow for seasonal movement that will occur with your floor, as the temperature changes. By having an expansion gap around the edge of the room, the floor will not leave gaps between boards, it will utilise the gap instead.

Maintenance information

Keeping an engineered floor clean is relatively straightforward, it takes no more maintenance than any other floor. It is always best to read the manufacturers information for your new floor. Also check for any recommended products to help keep your floor in good condition. Check the warranty to make sure you don't do anything to the floor that might void it.

Have a door mat outside entrances to help remove dirt, stones and other bits of debris from shoes. This cuts down on the amount of dirt that ends up on the floor and helps reduce the risk of scratches on the surface.

Sweep or vacuum your floor on a regular basis. If you notice a large amount of dirt, sweep it up right away instead of waiting until the next time you sweep.

Its worth occasionally cleaning the floor with a specifically designed cleaner, as a wipe over will remove any dust too fine to be swept up. This will also give it a nice finish, as if had just been laid. Avoid too much moisture which can get underneath the finish if left too long. A microfibre cloth on the mop provides a soft and effective cleaning surface for engineered floors.

Clean up any spillages immediately with a damp, soft cloth. Taking care of the spills right away prevents stains on the floor that are more difficult to remove. Move large pieces of furniture carefully when cleaning under them. Enlist the help of someone else to lift and move the items. Another option is to place felt pads on the bottom of the legs so they slide easily while protecting the floor.

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